Funny how yesterday I spent two hours trying to get this fixed.
Was told:
problem didn't exist, just download the guide again.
turn to transponder 13 for 30 min and problem will be fixed,
turn unit off for a few hours and problem will go away.
we will format your drive and that will fix it.
we can replace your 9200 with like and you will not have the problem.
software v222 cannot be installed on your 9200.
it is not a software problem, v222 will not fix it.
Today it updated to software v222 and problem is gone. Speechless.
To bad I almost got a new 9240, before our connection drop. Too tired to call back. Contract is up in two months. Will they give me a new unit if I renew?