sms and mms icon disappeared after error message

Y

yacob

New member
Last night I had my storm charging and a message popped up "Uncaught exception: Index 12>=12". I exited that message and noticed my icons were moved and then noticed that the sms and mms icon was gone. My message icon is still there but all my sms texts were gone also. I tried to send a sms. I can select sms and when I try to select the contact I want to send a text to, it won't click when I hit ok. I cannot receive any texts. I did a battery pull all night and had my account refresh and still nothi g. I have Cricket service so my ph is flashed. I also notice that on the options menu I still see MMS but the SMS is gone and also when I open up the message icon and I press the menu button to options the sms is gone also but the mms is still there.. I don't know if I need to take it to get flashed again cus everything was fine untilast night or do I need to get it reprogrammed.. Anybody have any ideas on what that error message is and why it popped up. Everytime I did a battery pull, it keeps popping up. I also noticed that under the phone alerts I see the mms but the smsms is gone.. I can sent and receive mms messages. Can anyone help.
 
Ok..I have been looking on line for help with this problem. I've read that I might need to send the service books again to the phone. if I do that will it wipe my flash off the ph?? Also how will I know what service books to get and can I do it thru the phone or will I have to plug it in the computer?? Any advice anyone can give me will be appreciated..
 
You can reload the sb's using Blackberry desktop manager using your pc. It should not affect your flash, and there is a thread in the stickies for the service books.
 
Ok. Thank you for responding. Also if I don't have the desktop manager on my desktop can I download it. I don't have the dusk that came with the phone.
 
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