Should I complain to the owner about a disappointing Pedicure or just never go back

Rachel K

New member
there? I went to a local nail Salon for a pedicure and I was very disappointed the experience. It was your typical nail salon, so I was not expecting Spa level service, but still this was the worst pedicure I've ever had. (I usually get pedicures at this type of salon.)
I'd been to his nail salon a few times before, but I walked in without an appointment, A few months ago, I had great pedicure there, but I was told that women no longer works there. So a new girl did my pedicure. She told me she had been only there about a month, but I wonder if she'd ever worked a salon before.
Anyway, the Pedicure seemed shorter than I expected. She just seem to rush through it. She did not even massage my legs and feet(my favorite part), she just rub some lotion in for less a minute. And usually, they rub your back,, while your toes are drying. She did not even stick around, she went on a break. I did tip her, but only 10%. (I usually give15%-20%)
And now that I'm home and my nails are dry, I noticed she did not file them evenly. Maybe I'm just being nit picky.
Oh, It's not a language, issue. In fact most of the women in this salon, speak English as Second language, but this women (Girl really, she was very young) was clearly American born.
So should I call the owner and complain or just go somewhere else next time. I would hate to be the reason this girl gets fired, but she needs to learn how to do her job. There are dozens of other nails salons near by, so I have no loyality to any one of them
 
I always try to check before i even leave and if i don't like it, i tell them to fix it. This one salon i went to, I tried to tell the woman that I wanted hot pink with zebra print (of course she tried to act like she didn't know what i was saying, though i know she did) and I even showed her my zebra print wallet to give her an example. When she got done I checked my toes and they were red and the stripes looked more like leopard spots that zebra stripes. I complained and told her that I wanted it fixed or I wasn't paying. Her boss fixed it and did not charge me because the girl got rude with me when I said something. Most places will try to fix it because they want your business and they want you to refer other people to them!
 
You should just go to a different salon if it bothers you. Maybe go back there in a few months, and maybe the girl will be better from experience. I hope this helps!! ;D
 
go and complain. perhaps you could get your money back, most places should do that if the customer is not satisfied.
 
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