I recently got a PM from Shift-Tech thanking me for posting nice things about Shift-Tech. Not only are they a great company with great products...that's some serious customer service too!
Ill second that!!!. Bought a good amount of fiber from Guido while working in Afghanistan. He sent everything to my dealer and I have some other parts that are on backorder. He always keeps me up to date on the status and is always quick to answer emails.
+1
I ordered the carbon tank guard (beautiful piece, BTW), asked in the comments section of the online order form if they offered discounts for forum members - when the item arrived, there was a 10% discount on the invoice