J
J_B3
Guest
Hi
First post sorry if its a bit long.
Well, from my front drivers side wheel there was a knocking sound so jacked the car up and found that the tyre was wobbly/moving, Took it to the garage and they said its the bearings so got them done. The guy who got the job didn’t really look like he knew what he was doing and it took him 3 hours. Waiting around in the cold for those 3 hours just forgot to check the tyre when he was done, but paid and left, it drove perfectly until 3 weeks later, same noise same wobbly tyre, took it back again and he said its the bearing (they cant go in 3 weeks can they) got them done but this time I checked the tyre after he put the bearings in and still it was wobbling so he put another two bearings in but still not fixed in the end. He started telling me its cv joint and quoted me over £100 which at that point I told him I was leaving but he wanted money for labour which I didn’t agree with but ended up paying him £20 as my car wasn’t put back together.
I then went to another mechanic he told me it’s the hub, he seemed like he knew what he was talking about so got the work done from him. He fixed the problem in half an hour the following day after getting me the part.
I went back to the first garage to get my money back but he wouldn’t give me nothing because he said I bought the car back too late, bearings cant go in 3 weeks but I didn’t probably need bearings in the first place and also said that he wasn’t an magician so couldn’t have known it was the hub lol.
Am I right to ask for money back as my car had unnecessary work carried out on and who do I make an complaint about this place too, also found out the mechanic who carried out the work was unqualified.
Don’t really want them to know its me who made the complaint so is there anyone who can receive my complaint and inspect if they are doing a good job also don’t really give a damn about the money just want someone to get those unqualified mechanics out before someone has an accident.
Thanks in advance for your opinions.
First post sorry if its a bit long.
Well, from my front drivers side wheel there was a knocking sound so jacked the car up and found that the tyre was wobbly/moving, Took it to the garage and they said its the bearings so got them done. The guy who got the job didn’t really look like he knew what he was doing and it took him 3 hours. Waiting around in the cold for those 3 hours just forgot to check the tyre when he was done, but paid and left, it drove perfectly until 3 weeks later, same noise same wobbly tyre, took it back again and he said its the bearing (they cant go in 3 weeks can they) got them done but this time I checked the tyre after he put the bearings in and still it was wobbling so he put another two bearings in but still not fixed in the end. He started telling me its cv joint and quoted me over £100 which at that point I told him I was leaving but he wanted money for labour which I didn’t agree with but ended up paying him £20 as my car wasn’t put back together.
I then went to another mechanic he told me it’s the hub, he seemed like he knew what he was talking about so got the work done from him. He fixed the problem in half an hour the following day after getting me the part.
I went back to the first garage to get my money back but he wouldn’t give me nothing because he said I bought the car back too late, bearings cant go in 3 weeks but I didn’t probably need bearings in the first place and also said that he wasn’t an magician so couldn’t have known it was the hub lol.
Am I right to ask for money back as my car had unnecessary work carried out on and who do I make an complaint about this place too, also found out the mechanic who carried out the work was unqualified.
Don’t really want them to know its me who made the complaint so is there anyone who can receive my complaint and inspect if they are doing a good job also don’t really give a damn about the money just want someone to get those unqualified mechanics out before someone has an accident.
Thanks in advance for your opinions.