My Evil Twin
New member
I'm having computer trouble. And to head off the inevitable "if your computer is broken how are you asking this question" comments ~ I'm using my wife's computer. It works fine.
My computer is not working so fine. I have a 2 year old Gateway GM5260 desktop purchased from Best Buy with Windows XP Media Center installed.
Following a number of repairs and blatantly stupid mistakes on the part of the Geek Squad, today I settled in to restore XP Media Edition (the Geek Squad mistakenly loaded Windows Vista after the latest hard drive replacement four months ago, which I struggled with until the video card failed and was replaced last week).
Everything went as expected until I removed the restore disk and tried to get the computer to fly, then I discovered I have no Internet access and no sound.
I called the Geek Squad and was told all I needed to do was copy the drivers from an identical computer and load them into my computer. Right, like I have an identical and perfectly working computer right here in my pocket. Brilliant.
So I'm looking for a solution to this problem. My computer worked fine out of the box. How do I get the sound & internet access to work properly? Why does the computer no longer recognize that we have an always-on broadband connection? Do I have to take it back to the Geek Squad yet again, or is there something I can do to fix this here?
Signed,
Stumped & Ticked Off in Texas
My computer is not working so fine. I have a 2 year old Gateway GM5260 desktop purchased from Best Buy with Windows XP Media Center installed.
Following a number of repairs and blatantly stupid mistakes on the part of the Geek Squad, today I settled in to restore XP Media Edition (the Geek Squad mistakenly loaded Windows Vista after the latest hard drive replacement four months ago, which I struggled with until the video card failed and was replaced last week).
Everything went as expected until I removed the restore disk and tried to get the computer to fly, then I discovered I have no Internet access and no sound.
I called the Geek Squad and was told all I needed to do was copy the drivers from an identical computer and load them into my computer. Right, like I have an identical and perfectly working computer right here in my pocket. Brilliant.
So I'm looking for a solution to this problem. My computer worked fine out of the box. How do I get the sound & internet access to work properly? Why does the computer no longer recognize that we have an always-on broadband connection? Do I have to take it back to the Geek Squad yet again, or is there something I can do to fix this here?
Signed,
Stumped & Ticked Off in Texas