Replying/Forwarding to email with attachments

R

rockergirlz45

New member
If the attachment has 200kb or more, do phone companies count that?

My phone company said yes. (Rogers, Canada) Eventhough I didn't open or send the attachment itself on purpose. I just replied as any regulay email.

Is there a way to open, reply, forward emails with attachments and NOT get charged high data cost?
 
Canadian carriers are different from American carriers, so it's hard to say. But no they should not count it for ANY attachment because the files are not sent to the BB until you select "open attachment" - until you do that it sits on the Attachment Server.
 
Even if you do open it on your BlackBerry, the total size of the data sent should be much smaller than the original attachment size of 200kB. That is part of the back-end work that BlackBerry does to minimize data transmissions.

Again, if you just forward or reply to the message with the attachment, you should not incur any data charges for the attachment.

Of course, there's no real easy way of verifying that the carrier is billing you accurately for your data usage, which is a pretty significant amount of trust we put in large corporations that are known to regularly screw up.

squished18
 
I have never been charged for any attachments with Rogers if I didn't open an attachment. I do a lot of forwarding from my email, and I have never noticed any charges.
 
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