You can suscribe to Dish Care right now (if you haven't called yet to report the matter) and call in 2 weeks to report the unit defective. They will ship you in 5-7 buisness days a refurbished unit (3100). Dish Care is
6$/month and it's a one year contract, a penalty of 35$ will apply if you cancel before that. All you units and remote will be covered with the warranty
You could call and troubleshoot with the agent, then get trnsferredto tech 3 and get a refurbished unit for
49$+ 12$ shipping. The unit will be sent whithin 5-7 buisness days. The unit shipped will be a 3100. The warranty will be 3 months
You could call to order a brand new 3100. It would cost you 99$ and youwill receive ot whithin 5-7 buiness days. The warranty will be one year
You could go to a Bell store, or any autorise dealer and buy a new 3100 or 4100. It would cost you 99$. The warranty will be one year