Repair history of PDAs

L

Luqman K

New member
Hi all

When people shop for a car, one of the things they should consider is reliability. I do. Consumer Reports, for instance, provides you with extensive data based on readers feedback.

I think the same should apply to buying a new PDA. It's obvious that quite a few people here had their T3 sent for repair. I wonder, if anyone can start a survey about the repair history (hard resets included) of people's handhelds. I'm starting to reconsider having a Palm make as my future PDA. My current Clie has served me faithfully for more than two years without a single glitch. It also fell on the ground more than once and nothing happened. The Visor which it replaced was a disaster. Will it be true to say that Sony makes a more reliable hardware than Palm?

What good is it having a fast processor and tons of memory in your machine if you have a pretty good chance to send it away for repair for three weeks? If a PDA plays an important role in your professional life, as it is in my case, you cannot afford to have a high likelihood of hardware failure. You would settle for less features and performance, in favor of higher reliability.
Any thoughts?
 
As you already know, as devices get more complicated, you can have greater potential for issues. But, don't be put off by postings- don't forget that folks with problems are way more likely to post (& understandably gripe) and, people that post to boards are more likely (my opinion) to be trying a lot of different software, including beta versions, which can lead to conflicts. I had zero problems with my original T; an out-of-the box problem with my T2 was fixed under warranty by Palm, and since, my present T2 has been absolutely dependable.
Good luck with your decision on a handheld.
 
Charlie makes a very good point on the types of posts you will see.

For more information and references on PDA's - palm and Pocket PC - I like to refer to articles at http://www.pdabuyersguide.com.

I have several PDA's currently on Palm OS, Pocket PC and Handheld PC. The only ones where I have ever needed to hard reset - or if one has ever totally locked up are when I'd recently installed something, uninstalled something or just trying to break it by known incompatabilities. I also have a couple that are 7 years old that have only been hard reset once each (Palm Pro that I upgraded to Palm III w/IR - that *Was* the hard reset) and a Palm III that I did an OS upgrade on. They're both still right here working just fine.
 
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