An ISP customer service rep talks shop, Google challenges Wolfram Alpha, and Hulu terrifies content providers with its popularity.
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- Confessions of an ISP Customer Service Rep
A customer service representative for several internet service providers talks about the nitty gritty of ISP phone work, including how providers dole out their best deals. [PC World] - What Is Google Squared? It Is How Google Will Crush Wolfram Alpha (Exclusive Video)
The Wolfram Alpha structured search engine's got everyone talking, but Google will soon release their own take on the matter with a new Google Labs app called Google Squared. It doesn't look as fancy as Wolfram Alpha (see video of Google Squared embedded here, Wolfram Alpha here), but it's got the power of Google on its side. [TechCrunch] - Hulu, a Victim of Its Own Success?
As Hulu popularity increases, content providers grow more and more terrified of the writing on the wall. [Wired] - New Fields in Google Contacts
Google Contacts adds more fields for filling out your contacts, including web site, birthday, and even completely custom fields. [Google Operating System]