Question on Billing Cycle: Did they get it wrong?

L

liliya_87

New member
I'm 16 will be 17. And my mom has left me in charge w/monotoring our verizon account online since she doesn't really know how to work it. Our last billing cycle was March 16th-April 15th. I know that our billing cycle for this month should be April 16th-May 15th, but when i checked our status to see if they reseted it this morning, it showed it updated our usage at night on the 15th, however it says that the end of our billing cycle is on June 15th. And the bill for this "month" isn't showing up in our account. did it just skip a month of our billing cycle?
 
You've probably already figured it out but... it takes a couple of days for the Verizon website to completely update. Certain parts will change in strange orders and not everything will show up for a while. It seems that the usage counters change over quickly, followed by the amount due a day or so later and the actual invoice a day after that. They have a lot of invoices to generate and check. Wait until three days after the "cutoff" for everything to be right.
 
Back
Top