Did you pair with ps3? Most likely you did so make sure you its not muted on the ps3. Go to accessories settings and its probably in voice changer and make sure the volume is at 3 or 4. If thats not the problem it has to be the input and output settings. If you want the voices to come into the ear make sure the output settings is set on your bluetooth. make sure the your bluetooth is on and you will see a blue light beside the device name. Also make sure your input is set to your bluetooth name.