Prospective T-MO customer, question on my faves

M

mater1975

New member
Hi there, I am considering a switch to tmobile and setting up me and my wife with Blackberry 8100's, and all the fixin's. I currenlty have Verizon with a 8703e, and am paying through the nose for it. I am looking at the Family Plan Ultra my faves with 3000 minutes, my faves on each phone, Blackberry internet service, mobile to mobile calling, etc. It still comes out cheaper by $50.00 a month with T-mobile, so it is a no brainer for me. My question is this: Can you change the People in your My Faves often, fairly often, or not at all? We are Real Estate agents, and our People that we would choose for our My faves ideally would change with whatever transaction we are doing at the time. Any Tmo Saavy people out there could anwser this for me would be great. I am planning to order my Pearl's from Amazon.com, then transfer my number from VZW once we have the phones, then cancel our plan since we are out of contract now as of the 1st. Thanks ahead for any help!
 
Its a good question that I wondered about myself. But I do know you can't do the transfer phone number thing under the Amazon.com contract. Watch out for that.
 
I just did a google search and found that I can change them monthly 1 time each. I searched rabroad.... but thought after I posted that I should google it..... DOH!!!!!!
 
You can, you just cannot do it when you order, you have to get the phone, then call Tmo and have them port it... It takes like 3 days, then you can cancel your service. They tell you when the port is done via a text message. I checked my numbers, and I can port them... WooHoo!
 
As far as the material I have in my store. You can change your my faves list every month. Also, keep in mind that the my fave family plans do not come with mobile to mobile. (sounds like you already knew this but just throwing it out there anyways )

As far as doing the port over Amazon, I say don't do it. Too many things could go wrong. Just go into a store. You pay a lil more for the phone but at least you get the port moving along a lot quicker. In some cases it will be fully ported within a few hours. If there are problems you can go back for support. Just my $0.02 tho since I'm a dealer. haha
 
I bought mine through amazon and switched the phone number from verizon within a few hours. It was pretty painless. I have only had it for little over a week and no problems so far. Keeping my fingers crossed.
 
Actually when you port a number over it will automatically cancel your service with Verizon. Also you might look and are if tmo has a deal running with a contract. You might be able to get a good deal on the phone by checking www.t-mobile.com or by going to a store. Good luck!~via BB (wap.rabroad.com)~
 
About the myfaves, you can change each slot once per month. And you can change each calendar month. So if you change a slot on the 29th you can change again on the 1st. ~via BB (wap.rabroad.com)~
 
I work in t mobile customer care and its funny hearing you guys talk about this seeing how that's all I do all day and something cool I've yet to hear is that you can also use landlines as you're faves. Even if you later upgrade to a different phone you'll keep your faves. Just throwing that out there!
 
Thru Amazon.com, the phone cost 49.99, NO retail store can beat that.... at least from what I have found, plus free 2nd day air shipping.
 
I also work in Tmobile customer care. Yeah it can be landlines.
Make sure that you read the terms and conditions from amazon.com cuz I think if you change your mobile number within the first 180 days you may get charged $250.00. So make sure you do the portover with the activation to avoid any hassles.
~via BB (wap.rabroad.com)~
 
Always sign up from T-Mobile or any company directly, never go through a middle man. Too many horror stories. I work for T-Mobile and I've heard everyone.

~via BB (wap.rabroad.com)~
 
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