POST IMPLEMENTATION EVALUATION. PLEASE HELP WITH THESE QUESTIONS!?

Almaatinka

New member
Calico Prints creates a wide range of fabrics and wallpapers. Recently the company updated its payroll software as an in-house development project. Users and IT staff members have completed a comprehensive training curriculum. The system has been in the operational environment for approximately six weeks, and no major problems have occurred. You are responsible for the post-implementation evaluation.

1. What are some techniques you might use to obtain an accurate evaluation?
2. What are some specific questions you would include in a questionnaire? Who should receive the questionnaire?
3. Are there general guidelines that apply to the timing of a post-implementation evaluation? What are they?
4. In your view, should the company schedule a post-implementation evaluation for the payroll system at this time? Give specific reasons for your answer.
 
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