This has probably already been covered, but I really dont understand your attitude at all. You're bitching about how business slows down during the winter (this has been the opposite of what I know to be true) and subsequently losing hours you need to pay the bills, yet when you're busy enough to justify you being on the clock, you are angry that people dare order food on a cold day? You can't have it both ways.
I'm a pizza delivery driver, I'm out in the cold all fucking night. It was down to 20-something Saturday night and I was frolicking in it. I WAS GRATEFUL TO BE MAKING MONEY DESPITE THE COLD. Remember, this is GA, we see 20 degree weather a dozen times a year at most. I simply dont have enough warm clothes to layer to keep warm in that kind of weather. And it's hardly the sub-zero shit people up north have to deal with, but still, it was very unpleasant.
And you know waht I did after I got off work? I drove my ass to McD's and got me some cheeseburgers. And you mean to tell me that if that were you, you would be pissed off at me for DARING to bother you with the hassle of doing your job because it's a little cold outside? Fuck you, I was out in it all fucking night. You dont know shit about what these people were doing before they go to your window, and so when you act like they have no understanding of what its like to work in the cold, maybe you should give them the benefit of the doubt. Also, when tehy make comments about it getting cold, they are, what we in the business call "sympathizing" with you. At least I am when I say things like that. I truly feel for the people at the windows, I know it aint fun. But I do expect you to give me the benefit of the doubt, because that's the courtesy I extend to you.
Regardless, as someone in customer service who gets shit on regularly I sympathize with legitimate complaints, but the fact that you are simultaneously grateful to have your hours and then angry that you have to actually work during those hours (Do you want cold days off??? WTF do you expect?) doesn't impress me very much.