People+Fast Food+Winter=Suck Monkey Balls

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gary r

New member
Okay, I've had this rant building for a while now, so I think it's time to let it out before my head explodes. I work at a fast food resteraunt, so I've seen the the uglier side of people for a while now (not the ugliest, just the uglier).

During the colder months business usually drops, which sucks for those of us who need all the hours we can get to be able to afford our bills. I got lucky in that I have a set schedule for the most part, Monday through Friday 9am to 5pm and get weekends off. We've really seen the drop in sales during the day. Except for Thursdays and Fridays. Now, this past Thursday and Friday were the coldest days of the season so far. Thursday we even epxperienced some flurries. I was working drive thru order taking and cashing out. And who experienced the majority of the business? Drive thru! What the fuck is wrong with people? We have a work jacket but no gloves, so my hands are so frozen I can't fucking feel my fingertips anymore. My hands are chapped so bad they're starting to crack and bleed. I had to go through seven hours of freezing to the bone without a break. We were so fucking busy that I couldn't close the window for more than a few seconds at a time, but by then it had become so cold in my area I might as well have left the window open.

And some of the people have the balls to say, "Man, it sure got cold fast didn't it?" Go shove it up your ass with a pogo stick you fucking douchecanoe. You think it's cold from your nice warm car where you just have to open your window for a few seconds and then you can shut it out again, while I have to smile and humor your lazyass that can't just go home and cook something while I'm risking pneumonia or some equally bad shit. All while I have no medical insurance and can't afford to miss a day of work while you asshats can afford to eat fast food for lunch every day.

I find it hard to believe our economy is suffering when I see how many people we get through drive thru every day and how many of them come back every day. Don't people realize how much money they would save if they used that money to go grocery shopping instead? Apparently that doesn't always work because my fiance also works fast food. His store is across from a Shop N Save that has these coupon Thursdays where if you spend fifty dollars or more you get ten dollars off (don't even get me started on the stupidity of that). I remember working at Shop N Save on those days and people would spend a couple of hundred dollars on groceries. They then proceed to go buy twenty-five to thirty dollars worth of food from his store.
Wtf? Go home and cook some of the food you just bought instead of blowing even more of your money you crazy sonsofbitches!

And the attitude some people get with fast food workers, like we're beneath them. The way I see it, we provide a crucial service to society since so many people would fucking starve if we weren't around to make the food for them. If we mess up your food, hey, we're sorry. Sometimes mistakes happen. Don't come up to us and harass us telling us how every fucking time you come to our store we fuck up your order. If we really do it every single time, which I doubt, then stop fucking coming to our store! Stop fucking taking your bad day out on us. We're just trying to do our job, we're not your personal punching bag.

Now, I understand that it's upsetting to not get what you asked for. But there's no need to come up and scream at us. Seriously, why would you fuck with the people that make your food? That just makes no fucking sense. When it gets busy communication errors may happen, or maybe someone just glanced at their screen and missed something. Maybe we're short a person or two and are scrambling to keep everything running and a mistake happened. You just can't always tell.

We work in a thankless job for shit pay but somebody's got to do it. Have a little fucking respect. Where else are you going to get your burgers and tacos so you can continue being fat and lazy as you desire?



I do understand the customer's side most of the time, but sometimes I just get so pissed anyway. I feel better, but still, I hope I get this job at Circle K. Better pay and not the stress of fast food.
 
I have a problem with getting my food messed up. I absolutely refuse to pay for shitty customer service. I want my order the way I ordered it. Thats the only thing that pisses me off about fast food, aside from its gross, is that on the rare occasion that we do get it, our order is wrong. I've almost never had a correct order, at least not that I can remember.

But that's no reason to treat people like shit. PS: Its not just in fast food. Last night we went to Apple Peddler for desert and my strawberry shortcake was fermented and on dinner biscuits, not shortcake. It was fucking disgusting. One time we ordered Abby's pizza and it was delivered...uncooked.
 
You must live in a hell of a nice town if a convenience store is less stressful than fast food :D

I work at a gas station. Low crime area, so that's not where my stress comes from.

Mine comes from people that are not smarter than the pumps, a hose exploding, and the fact that attached to said station is a full service garage and a tow truck. Every year, without fail, everyone forgets how to drive in snow and ice and end up in ditches. I get to deal with them and hear about it.
 
Two of my roommates work in a gas station, and they complain about some things, but nothing like what I deal with when working in fast food. I'd rather work that than fast food.
 
Ok, I'm probably about to come off as a total asshole, but here 'goes anyway.

A: You are beneath us. Fast food is the very bottom of the job totem pole. If you don't want to be treated like ass, go back to school, and work hard to get a better job. The only people that work in fast food that I feel sorry for, are the mentally handicapped, because for them, there really isn't a better option.

B: If you have a problem with people getting upset about receiving the wrong order, try a little fucking harder to do your job properly, or go take it out on the people in the kitchen who fucked up the order in the first place. It's not like it's all that complicated. We tell you exactly what we want, you punch it in accordingly to your little machine, and the order, the way we want it, is displayed on the screen in the kitchen. It's not like you have to memorize the order, and write it down on paper, like a real waiter or waitress. In any restaurant I go to, if I get what I didn't order, I will send my food back and make them do it again. You work in FAST food, which means, if I come into your store, I want my food quickly. Having to go back and fucking order it again is a waste of MY time.

C: People who have just spent an hour shopping in the grocery store may be somewhat tired, and just done with dealing with food. Thus, they may want someone else to prepare something for them, instead of going home and putting time and energy into cooking. Also, after walking around in a food store, and doing nothing but looking at food, many people come away hungry, and simply are not prepared to wait until they get home and take the time to cook something. I don't see why you have a problem with this. It's their money to spend as they see fit, and it brings business to your place of employment, thus contributing to your job security.
 
Douchecanoe is totally my new favorite word.

I never, I repeat NEVER, fuck with anyone who touches my food. EVER. If something is just horribly wrong I may say something, but whatever I don't have to be there.
 
I worked fast food for a while. You have no idea how infuriating it is to deal with people's bullshit, especially when you know that you are smarter than they will ever be. Even more so when they tell you they ordered something COMPLETELY DIFFERENT THAN THEY DID, to get free upgrades. Which happens more often than you'd think. Many of us are/were in school and are working there as a means to further said education.

There are not always better opportunitys for kids who need a specific part time schedule that correlates with their classes and study time.



When I was working as a cook at Arctic Circle, I had to remember everybody's individual orders, and, if I had time, which I never did during a rush, try to write them down on the individual burger wrappers respectively. Kind of like a real waiter or waitress. Why? The cooks didn't get a little screen. We had a flurry of orders shouted at us by the cashiers up front through their little microphones. Why? Because my boss was a cheap bastard and wouldn't buy the set-up for us to have screens to read.

Sometimes shit happens, and we made mistakes. I rarely did, but I also have a pretty superb memory. Many people do not.

As a cashier I was taken advantage of numerous times so that people could upgrade their meals for free. Why? The customer is always right, and we aren't allowed to argue with them.

One time I had a lady order a chicken salad. She kept sending it back, after eating the chicken off the top, because "the lettuce was wilted." We did it four times, and opened two bags of lettuce before I was allowed by my managers to tell her to shove off. You want to take advantage of us? Fine, we don't want your business anymore.

Many times I had customers get blue in the face with rage. Why? Miscommunication on their part. Often times folks just don't know what the fuck they ordered. One time in particular I was way fucking confused because some dumbass wanted a big mac like deal called the "Ranch Burger." He kept ordering a number 5 though, and saying ranch burger. The number 5 is a double cheeseburger. Not a ranch, but when I tried to correct him, he insisted on the number 5 because he couldn't LOOK AT A FUCKING MENU.

When he got a double cheeseburger instead of a ranch, he went berserk. Then I pointed at the menu and said "Sir, I tried to tell you but you kept talking over me." He shut up and walked away, leaving his food behind, because he was too proud to admit he was wrong.

"Do you guys have Ice Cream cones?" No, we only have a bright neon sign, roughly the size of a refrigerator, advertising them on the door you walk in through.

"Do you guys have butterfinger?" See the sign next to the door, and right over my head where it clearly illustrates that we do? Yes, we do.

"I don't want no termators on that burger."

"Sir, it doesn't come with tomatoes." "Ok.(1 minute later) This receipt doesn't say no termaters!" "Sir, that's because I said that it doesn't come with tomatoes."

I have many, many, more stories of people blatantly taking advantage of us because it was convenient for them, or just acting in a way conducive to general dumbassery.

Many times it's much easier for you to just pick the onions/pickles/tomatoes off. Seriously. I do it all the time since working in one of those burger shack hell-holes. Especially don't take it out on the cashiers. Many times the cashiers are in no way responsible for fucking your shit up. The cooks are. We aren't really allowed to go yell at the cooks. If we correct them, they usually just blow us off.



This one I completely agree with. Seriously. Don't judge a job until you've worked it for a week or two. We put up with a lot more shit than you think.
 
I remember a few years ago when I was up in the wonderful cornhole of Maryland. We got this H60 that needs to have radar testing done on it so we know what kind of an imprint it leaves or something. Now, you would think they would do this kind of thing in the summer right?

No, we gotta do it in February. Now I shouldn't have to tell you how fucking cold it gets up there, or how windy it gets up there ether. Well, here I stand out in the open standing in front of an H60 for 16 hours wile one guy inside of this thing holds the collective at 20 percent to simulate flight idle (that's what it takes to be airborne) about 5 guys sitting in a heated room watching tv waiting for a reading they need, and one frozen little lee standing 25 feet in front of this H60 making sure nothing goes wrong.

For a wile I felt like just jumping into the rotor arc, ah well.

Sorry your sucking right now, but I can't find any empathy for you since my heart still hasn't thawed out. Bring some gloves with you, breath through your hands, and remember that is could always be allot worse.
 
Hey Leehype, where in northern Md were you?

Back on topic..


I worked at burger king for three days {i was 17}...It will make you believe in hell for no other reason than the fact fast food brings out the worst in people. Shit heads too lazy to read, to dumb to add, an out right fucking liars will strip you of your humanity...I wanted to slaughter people who pissed me off so i quit the job. everyone feels like they can act like a dumbshit and be rewarded for it..

I wish there was a way to make fast food a punishment...that's what it felt like...Like i was getting money to be the Burger king's "cup"
 
Fire, I used to work in a grocery store. Before I became the bookkeeper, I used to bag groceries or go work at one of the departments in the store. I would regularly get treated as a lower class individual or even once as mentally incompetent, simply because my job was to serve them.

Me....I never fuck with people who make my food. I usually chat with the cashier, and if an order is wrong, I'm always polite about it and I bring it up when they aren't busy. There was a Taco Bell near an old job of mine though that my husband had to get nasty with. We would order through the drive-through since it was the only part open and we worked nights. They kept fucking up my burritto order and finally William went back and said "I'm not asking for replacement food, but I'm letting you guys know, you've been fucking up my wife's order of bean burritos with no onions for several weeks now, and she's pregnant and she's been craving bean burritos with no onions. Next time, I'll just let her come and yell at you" and every order after that was perfect.

It's kinda funny, my bank is close to a few fast food places who all have their accounts with us. We've gotten to know most of the cashier's that come in and they know us whenever we go into the fast food place they work and they make sure our order is correct. It's pretty cool. There's one guy who owns a restaurant and if we show up and eat there while he's there, our food is free.
 
I guess the little note at the bottom got completely ignored. :rolleyes: I DO understand the customer's side. I know that we need them, but that's not going to keep me from getting pissed off at some of the stupid shit they do. But thank you, now I remember why I keep my rants vocal to people who understand that I'm just ranting to get something off my chest and that I do understand that all this shit is just what I have to deal with to keep making bills.
 
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