Nicole Bozarth
New member
I do not have backup assistant on my phone but it will not turn on when I unplug it from my charger. It just shows the verizon logo and goes to black. I have nothing added on my phone. Yesterday I was at work and my phone died..very quickly I might add. I worked for 2 hours and the phone was dead when I went into the breakroom. I charged it over night last night and now i can't unplug the thing or it won't work. I have read a lot about this issue but other peoples issue has to due with backup assistant..any ideas to fix would greatly help! Thanks..