If the link does not work, go to Palm Support, click the "Palm Help Forums" box on the right side of the screen. Type "wireless keyboard" in "search Help Forums:" and select "T5" in "palmOne Device." When you click "Find", the 6th item will read "Universal Wireless Keyboard and T5 problem" and be dated Aug 6, 2005. Click that and follow the thread. Hope this is what you are looking for.