Open letter to Nokia WorldWide

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*~.^Demeter^.~*

New member
First of all, really sorry for my english.

Then, Im an argentina citizen, and a Nokia & Symbian fanatic since years, but, actually Im really consider what is happend.

Nokia is releasing devices to connect every time and in every place in the world, Nokia is manufacturing worldwide phones.

Now I have an E61 buyed in a trip I made a few months ago, and actually planning to go for an E90. Im a lawyer so I need all time conection, and all time a lot of documents with me. So, those devices are perfect for my needs.

But, comercial political of Nokia goes to not have official support for those phones on my country, ok, no waranty may be, but here are not technicall persons to repeair that phones, my E61 have a joystick with problems, down movement is in problems, I dont know how to describe that. Today I go to official Nokia centers here, and no person knows the phone, I dont want technicians play discovering that model with mine, I need experts to repeair my device!

So what is the deal to buy a worlwide phone if Nokia dont offer good and formed mechanics? Please think about this and make a good job, again I want to continiue buyng Nokia phones, but at actuall costs without support, client situation is no good, so, we need to migrate to under models?

no more words
 
Unfortunately that is the problem. Same situation in the states. If you want the extra features and functionality that you cannot find in phones from your home country, then you have to pay allot more and suffer w/o warranty. Fortunately, you can research on this forum and find fixes that you can do yourself. Try a search.
 
I'm going to have to agree with that statement. I find nokia in the past would think-in-client commercial politic, but over the years they've moved away from that.
 
Your better off with a broken E61 than the E62 anyway. That E61 is famous for the wobbly/unresponsive at times joystick. I'd put it up on ebay and hold out for the E61i. Uses a D-pad and has a better build from what i've read.
 
Im waiting for an E90... if I can take it from US

The joystik works, bad but works.

The point is that Nokia dont know that E61 exists! thay ask me if its a blackberry?, I must say the model four times and they read "Nokia" on my phone to beleive it. This is the point, I think that experts must know the phone, must know how to disasemble, to repeair, Im not asking for warranty.
 
So "Official" Nokia Service Centers exist in Argentina and they dont know the E61 exists? That's either poor training or not really an official NSC. The phone's been out nearly a year and had constant coverage on the web. I know many people outside of Nokia know this phone exists so how employees of Nokia wouldnt know is a mystery to me.
 
NO...I really dont. I just find it hard to believe that Nokia employees wouldnt know about the E61 seeing that they work for the company and it sort of stands out with the full qwerty keyboard. I'm not calling you a liar but you did say you were a lawyer! ...so you passed the bar exam huh? How long have you been a practicing lawyer?
 
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