"Highly skilled associates" [?] lol, I went into the local HD shop, asked about frame protectors for a softail, the guy picks up the catalog and starts from the front, thumbing to the back, say's "well, i don't see it in here" never once did he look in the index. My question is, WHY DO THEY HIRE PEOPLE LIKE THAT? But, in all fairness, not all dealerships are like that, some of the help go overboard trying to help you.