One of my TVs is not picking up the EPG anymore!

  • Thread starter Thread starter tonerz
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tonerz

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Hello this is my first post.

I am using Bell ExpressVu and I have 2 TVs (JVC and Sony) in my house that pick up the electronic programming guide when I press guide on my SRC-200A remote. However my 3rd TV an old Mitsubishi TV stop displaying the electronic programming guide when I press guide (power, mute and on/off works). It worked until 3 days ago.

Using a Motorola RG2400 Residential Gateway for
Internet and Digital. (I already tried rebooting). Can anyone suggest any troubleshooting steps?
 
Sorry for the confusion. I have ExpressVu Digital TV using a Motorola RG2400 Residential Gateway for Internet and Digital.
 
Until, June 30th I used to work at a Bell TV External Partner as a CSR supporting single family unit residential satellite customers until our contract was pulled and I now am training to support Comcast's Digital Transition Activation programme.

After doing a little research a Motorola RG2400 is not for Bell TV Satellite services, but for the Bell TV VDSL for Condos programme. I would suggest you call the VTAZ group at 1-888-SKY-DISH.
 
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