Nokia E62 Review

Zoee<3

New member
Do not buy this unit - you'll only be disappointed. I call it a Smoker's Delight. You perform an operation, go out and grab a smoke, then come back in to see if the device is finished. Quick summary: It's very slow and secondly, quite buggy.

Frame of reference for comparison is against the Blackberry (multiple models). I was using the E62 configured with the Microsoft Exchange client software for email. When receiving emails, the Blackberry will receive the email with 5-10 seconds of sending. The Outlook client on my PC takes an additional 25 seconds to update and the the E62 and additional 25 seconds. Emails on the E62 arrive in 45-60 seconds. This is more or less acceptable.

Reading email is where it breaks down. On average, after selecting an email to read, it will be 6 seconds before it shows up. Every once in a while, it only took 4 seconds and in some cases, it took over 30 seconds to open the message! As an experiment, I turned off the wireless to see if the unit was fetching the mail in real-time via wireless and I can say with surety, that 100% of the slowness is local to the unit. There are no differences in read time with or without wireless enabled. By the time 6 seconds is up, I've grown bored and have already forgotten the subject of the email that I selected.

The unit has locked up numerous times. Sometimes, I can wait it out, sometimes I was able to power the unit down and back on and other times, I had to remove the battery to recover.

Scrolling while reading email via the joystick is awkward. It jumps rather than doing a smooth scrolling. So, if you had a paragraph that would fit on the screen and wanted to center it, you can't. There are no shortcut keys to get to the top of the message or bottom of the message. Same with the main email header list. If you scroll up from the newest message, you are looking at the oldest message and there's no indication that you've just made a time warp jump. Other PDAs and Blackberries appear to be 6 generations of software ahead of Nokia. This is completely unusable for a power user.

In case you are dead set suffering with this device, let me give you some positives. It has a nice Golf game loaded. The web broswer, although very slow at processing the pages, is very nice. When browsing a normal sized page, it shows you a thumbnail of the whole page so that you can see where you are looking when scrolling left and right. History also shows you previously visited pages as thumbnails too. These are nice features. I can say that the packet data downloads are blindingly fast for a mobile device. It was impressive. However, once you get the data quickly, then it breaks out a pocket calculator to crunch the data and so the experience is painfully slow.

Battery life. It didn't hold a charge for 24 hours. Batteries ran out overnight after a charge that was done around 2-3 PM that same day. This is a brand new phone! How does a vendor release a new phone with a USB connector, but not let you charge it via USB???? You need this special adapter with a 2.5mm plug to charge your phone. Yet another cable to carry around vs the ubiquitious USB cables.
 
Use BB Connect with a BES or IMAP and the email notifications will happen more quickly..I get notifications within 2 seconds or so of the email arriving on my server..most of that is the phone sitting on its hands before flashing the light and playing the tone.


Yep, it's a bit slow loading the email. Mine takes about as long as yours, but it's downloading the body of the email while I wait (I use IMAP, so it only downloads headers when checking). That said, they make drugs to reduce your impatience and lack of short term memory.


I've had my E62 for over a month and haven't had it do that to me once. The E61 with the original firmware did that a couple of times.


Yes, smooth scrolling would be nice, but the email client is perfectly usable the way it is. Calling it completely unusable is quite an overstatement. Also, the "time warp" is easily noticeable by both the scroll bar on the right showing that you're at the bottom of the list and the dates of the messages being far in the past.

I, for one, am glad it does that. I'd hate to have to scroll through a thousand headers to get to my old messages.


The browser works as fast as the one on the 8125 and looks 10 times better.



You must have a bad unit, mine goes for 3 days between charges, although it's nearly dead by the end of the third day. I usually try to charge it every other day to be on the safe side. It does take a couple of charge cycles for it to get up to full capacity, though.

It is also true that the charger is (new) Nokia standard instead of charging over USB. It's not a problem for me since none of my other devices I carry have miniusb.

It sounds to me like you're used to the BB and would be better off remaining with that platform. Being used to S60, I find the E61 and E62 quite nice.
 
I would attribute a lot of your bad experiences and poor performance to buggy Cingular firmware. The E62 has been available by Rogers Wireless here in Toronto and a unit I had my hands on exhibited much the same crappy performance that you describe and I can only think of the crappy Rogers firmware on the phone being the cause. I have an E61, no custom firmware, and it works perfectly. The E62, while not a bad phone, is the poor cousin to the E61, having no wifi or 3G capabilities, and suffering under wireless operator firmware issues. Rogers, here in Toronto, still do not have the BB Connect working, although I had a Rogers wireless employee tell me it's Nokias fault.

AM
 
Does Rogers actually do customized firmwares on smartphones? My 6620 I bought from them had the Rogers logo on startup, but that's it. It had no other change that I could see from an unbranded one, not even a Rogers logo on the phone, and I bought it from a Rogers kiosk.
 
Yes, Rogers puts their own firmware on their phones and I hate it. I would never ever buy a branded smart phone from a cellular carrier, ever. Its not customized necessarily, they just tend to change the native OS in terms of blocking features they don't want users to have access to. I can remember awhile back when Telus, another Canadian cell carrier got their first cell phone with BT, a Motorola flip phone, and their firmware limited the BT stack so that it would only work with headsets, you couldn't pair the phone with any other BT device, how bad is that?

TG
 
Not my experience after a couple of days with the device.



Far removed from the experience I have had with an off-the-shelf e62 from Let's Talk. The push email function seems to work with speed equal to the WM 5 push email feature on my 8125: the email is downloaded onto my device from 20 to 30 seconds before it is reported received on my running Outlook client on my laptop connected directly to our office network.



My experience: four seconds at most to open an email. I am sure this is going to be way to slow for Blackberry users, but it is much faster than the delay I would get in waiting for my email program to open on the 8125.



Has not happened a single time to me.



I agree that the e62 may not appeal to Blackberry power users, but I am not one of those, and rather like the e62 so far. I agree the scrolling speed could be better.



I have gotten at least a day of battery life: others have reported better results. Maybe the constantly on setting for the push function eats the battery much faster. I agree that it's stupid not to be able to charge the phone directly through the USB cable.

The biggest positives for me are the phone performance: excellent, and the keyboard which I find superior to the pull out keyboard on the 8125. Plus the unit is thinner and lighter than the 8125.

My biggest pet peeve so far is the voice dialing application which I cannot get to operate reliably with my bluetooth earpiece. Otherwise, I really like the device.
 
Another quick update--- my e62 is still working just fine with no lock up issues whatsoever. Unfortunately, the voice command software still sucks-- big time. It is useless on the device, and is a major disappointment. Alias, life requires compromises!
 
The voice dial does seem to choke on oddly spelled names, but if you listen to how the phone says the name when the option to speak the caller's name is on and say it that way, it works pretty well. When I had my E61, I thought it wanted more british pronunciation, but the E62's seems to work pretty much the same.
 
Wirelessly posted (Nokia e62: Mozilla/5.0 (SymbianOS/9.1; U; en-us) AppleWebKit/413 (KHTML, like Gecko) Safari/413 UP.Link/6.3.0.0.0)

I will have to try your suggestion. I would still prefer a voice command with individually recorded tags.
 
If there is a way to record a tag, I have not discovered it. The only thing that you can record is a memo with the voice recorder, as far as I can tell.
 
You can't record voice tags, you can't do it on the E61 either, it is a major drawback not having voice dial, well I mean you can try and use the voice tags that are built in but they don't work too well.

TG
 
The fact of the matter is that the E62 is the budget version of the E61. Can't expect the world from a budge E61. Since the E61 is already buggy.
 
i have noticed that running active sync, mail for exchange, really drains the battery when using always on mode. using blackberry is so much better on the battery. also the blackberry is a lot faster. probably just a microsoft thing.

also mine never locks up it is so nice, try using a windows mobile device, lol. i don't find it that slow either it can keep up with me and i don't mind it at all.
 
The E61 is not buggy, the latest firmware update improved some things and made it better. Its not mail for exchange thats draining your battery, unless you have it syncing 24x7 in which case you better have an unlimited data plan. I never found the my E61 to be any faster or slower then the blackberry I had before it, and my Tytn is just at fast at delivering my email via activesync instantly, I get it on my Tytn before it shows up in my inbox in outlook. Windows mobile 5 is also far more stable then WM2003, something even I am surprised at, but its nice.

TG
 
I concur. I really like the e62, size and function wise, but why in the world Nokia came up with this new voice dialing scheme is beyond me. The last series 60 phone that I used had a great implementation of voice dialing, however the voice dialing program on the e62 is useless, and works, at best, 20 per cent of the time. My phone from several years ago, where you recorded the tag, and it worked just fine 99 per cent of the time.

Most of the reviews, while not complimenting the device on its voice recognition, brush over this issue.
 
Hello, i'm thinking about buying the e62 and you seem like you've had experience with it.

I have one question. If i have a bluetooth router or adapter connected to the internet, can i pair it with the bluetooth on the e62 so that i can suft.

I'm asking since the e62 doesnt have built in wifi, i know the e61 does.

Thanks.

Philip
 
I have not tried to surf using bluetooth. I use the bluetooth to connect to my headset and my laptop at work to use the Nokia software. The EDGE speed is fine for me right now for general purpose websurfing, but if you are used to some of the higher- speed connections, it may not suffice for you.

I still think it is a fine device, except for the voice command software. In short, that software sucks. The Nokia software automatically generates a computer generated voice identifier for each of your contacts. When you speak the name, it is supposed to find the tag and dial the number. It works maybe twenty per cent of the time. I hope Nokia fixes this with software revision that would allow the user to record voice tags for contacts. My older Nokia S60 phone had that and it worked just fine.
 
Hm. My E62 works just fine, and I migrated from a BB 8700C. Yep, a tad slow when reading the mail. but I can afford the 4~5 seconds. So many of us need instant gratification. No lockups. As to the voice command, it works fine with my Jabra JX10. Yep, I had to learn to pronounce closer to the voice program, but at least BT works and stays connected- which is iffy on the BB.
 
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