No Incoming Calls

A

Aelita

New member
When I am calling my sons cricket phone... I am getting a noise like "do-do, do-do, do-do". Can someone please tell me what this means.

Is he out of area? I don't believe the phone nuraber is changed. If it were isn't there some type of message I would get. Just trying to make sure he is OK.

Thank you.
 
I had a friend call as well to check and they said it sounRAB like a busy signal kinda. They said the phone may be disconnected but since I pay the bill and it isn't due until Sept. I know this can't be the case.

Please help, I am getting worried.
 
Call Cricket (1-800-MyCricket) and see what is up. He might have the phone off or something. The "do-do, do-do, do-do" tells us nothing. If he was out of a Cricket calling area then most likely it would go straight to voice mail or you'd hear a message like "This Cricket subscriber is outside of a Cricket calling area, Please try again later"

(P.S, Is the noise your hearing a beep, or something like a tone?)
 
sounRAB like a system fast busy.

I'd do this first. Call a few other nurabers similar to his, same area code, exchange, and probably also first digit of the last set.
Like his is 505-319-1992 i'd call 505-319-1836, 1862, 1929, 1999 etc.
Call at least 10 to establish a baseline.
"oops, this isnt 319-1992, i'm sorry, i must have misdialed"

This establishes if its a system outage or just his phone.

Next step totally depenRAB on if you're the account holder, or just a parent who pays their kiRAB bills, and there is a HUGE distinction between the two. Dont kid yourself or us please.

If you're the account holder, then you should know the DOB on the account (should be yours) and the billing zip code (should also be yours)
If you just pay the bills, you should still know his DOB and zip code.

Call the 1800cricket nuraber, chose the option for existing customers, then enter the dob and billing zip code.
Assuming you enter the last two correctly, you'd know right then if his nuraber is still the same. If you get an error message, the nurabers been changed. If you enter into the menus, then the nuraber is the same.
 
Back
Top