newbie here

B

Boner

New member
Please, somebody help a dumb. I need an idiots guide to setup my wifi tx with my wireless laptop and my router.
My tw seems to find my linksys router and says is connected but can't surf the web,everytime pops this mesage:
The page you requested cannot be displayed. The website you are trying to access may be temporarily unavailable or the URL you entered cannot be resolved. Please check or try again later.
Someone in?
 
It's a Monday. Your first post was at 7AM and your second post was at 3PM and you are using a TX which not a lot of people have.

If you come in here and expect a ton of responses before everyone gets home and provide attitude then you won't get much help.

And especially since the TX is so new - there aren't a lot of early adopters.

My suggestion is to read the manual thoroughly and see this thread for some possible useful information.......

If your router is strictly a G router and doesn't recognize B frequency this could be part of the issue as well. But coming into the forum and complaining about a lack of responses in such a manner, well that's just not polite.
 
I apologize. I was feeling so fruwstrated and didn't know this device is so new. As everybody can get from my first message I'm computer illiterate.
Accept my apologies.
 
Ok now you need to provide some details about your setup:

1. What kind of a Wireless Router do you have? Linksys has several different settings and styles.

2. What security setting is in place?

If you don't know the answers to these two basic questions - then I strongly suggest you contact someone that can come out to your place and get you setup....GeekSquad or some other local service that you might know of.

You might want to try and call Linksys tech support - they may be able to help but they might just say no since apparently your laptop is working on a wireless setup.

Also, Your TX is not going to talk directly to your laptop. It will have to talk to the router and then if your wireless is setup as a true network - then you may be able to hot sync to the laptop via the wifi.
 
Following the advice of mooseman you should look at your router and make sure you can set the wireless to handle both 802.11b and 802.11a. There is usually a "both" setting there (at least there is on my D-link). Keep in mind that the cheeper home version routers like Lynksys and D-link only have one radio, so if it is set up to do "both" and all existing connections are running 11a (Gigabit), when you connect your palm at 11b (Megabit), everyone drops back to 11b. But you have to be setup to accept both transmit rates. Unfortunately, the T/X only supports 11b.

Thers is a manual that is on the CD that came with your T/X (Getting Started, I think it is called) which is nice. But the full manual on Palms web sithe is more detailed. Go here:

http://www.palm.com/us/support/userguides/tx/en/TOC.html

I also suggest you bookmark this page (or download the PDF file) as well as the following page for future reference and do some searches here:

http://kb.palm.com/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=PalmSupportKB

Like MooseMan said, there are few early adopters out here, so answers are slim. I didn't realize when I bought my T/X is was that new. But I'm not disapointed at all, in fact I accept the challenge to learn how to make this thing do what I want it to do. So in the future, don't be so quick to bite the hand that my help you.

Cheers,
John
 
Thanks Richard and John. It's working now slow as a snail but I guess that's the way it is, now on my tray pops a window saying that there is a ip conflict with other network, I must have done something wrong.
 
Nothing should be running "slow". Maybe you can provide more details. Explain what you did to set up the w-fi. I'm guessing that you must have keyed in an IP address somewhere, but you should not have to (if your router is running DHCP). Your description of the message indicates you have duplicate IP addresses, which is a no-no.

You might need to undo whatever settings you made to your T/X, and check out the procedure outlined in this link:

http://kb.palm.com/SRVS/CGI-BIN/WEB...,K=7961,Sxi=2,useTemplate=Case.tem,CASE=40507

Cheers,
John
 
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