Take it easy on me everything was so easy with my chocolate I just fiddled with bitpim and I could do everyhing. My mistake for assuming my new Razzle would be the same way. I have gathered that it is an TXT8030. My computer recognizes it and I can see the removable storage and it has a Music and playlist folder . . . seems simple enough. My issue is I have a ton of pictures and messages and memo's I need to transfer from bit pim or just from a computer to it. Is there a solution; a similar program. Please help any suggestions would be greatly appreciated. Thanks in advance.