villagirly
New member
It depends on the state but not all dealers handle the title, tags and registration part of the sale.
I found out the hard way (ticketed) that Indiana dealers do not handle this part. Also, when I bought a bike in KY, i had to visit the Indiana BMV for the paper work.
My thoughts, you bought the bike at the end of July and started bitching in OCT? Seems like this inquiry of yours could have happened in Aug or early Sep. Anyway, you have 45 days to get it done.
As a person on the dealer side of this issue, they probably had no way to know or reason to believe you didn't get your registration. As much as it sucks, it really is up to the customer to raise the issue and then let the dealer go to work for you. It may take repeated calls and follow-up, but in the end, it seems as though you got what you needed.
Anyway, car, motorcycle and bicycle dealerships have always been pretty poor on the customer experience. Harley and now Ducati, are being cited as the leaders in showroom customer experience and it seems, the good dealers are adjusting their sales habits. I still go to dealers today in less than ideal clothes just to see how I am treated. If I am ignored, treated coldly or abandoned for another customer, I take my money elsewhere. Even if that means traveling to another city. If a dealer wants my business, they have to earn it.
I found out the hard way (ticketed) that Indiana dealers do not handle this part. Also, when I bought a bike in KY, i had to visit the Indiana BMV for the paper work.
My thoughts, you bought the bike at the end of July and started bitching in OCT? Seems like this inquiry of yours could have happened in Aug or early Sep. Anyway, you have 45 days to get it done.
As a person on the dealer side of this issue, they probably had no way to know or reason to believe you didn't get your registration. As much as it sucks, it really is up to the customer to raise the issue and then let the dealer go to work for you. It may take repeated calls and follow-up, but in the end, it seems as though you got what you needed.
Anyway, car, motorcycle and bicycle dealerships have always been pretty poor on the customer experience. Harley and now Ducati, are being cited as the leaders in showroom customer experience and it seems, the good dealers are adjusting their sales habits. I still go to dealers today in less than ideal clothes just to see how I am treated. If I am ignored, treated coldly or abandoned for another customer, I take my money elsewhere. Even if that means traveling to another city. If a dealer wants my business, they have to earn it.