Wow, somebody needs to take some anger management classes. lol
I don't love Telus but i've come to realize that all phone providers in Canada are the same. I've got friends with Telus, some with Rogers, some with Bell, Virgin etc. and the complaints are all the same. None of them give outstanding value.... the plans and prices are virtually the same.
Having said that, i've been with Telus for over 10 years and can't say i've ever really had a problem with them. The only thing that irks me is that new subscribers tend to get better deals than long standing customers like me. But again, that is not just a Telus-specific issue.