Need Help for Att upgrade with smartphone....plz!

P

proud walker

New member
Hi Folks,

I have an ATT Account for the past 3yrs and i'm eligible for an upgrade.
But I wanted to smartphone....as Att enforced the mandatory data from sep which i don't want to .....i waited all these days .

Mine is premier account and when i check the phones in there , It is allowing choose the phone with giving me an option of keep my current rate plan and it is taking to checkout page ( expect for Iphones which is asking me add data) So according to that it is letting me to bypass the data ....but when i called the Att CSR they were saying me wage reasons ...one said the site is wrong and other said ...it can never do that ...and another said .. even it does i have to read on the att page where it shows that i have to get a data for smartphone ......so finally i was pissed got hold of a supervisor and she was telling me ...no matter it shows you or not ... you will be automatically enrolled into the data ..:mad:

I don;t get it and she was asked me contact the premier dept which is a totally diff one...and after 45 hold ..i finally got hold of one of the Rep and ,,, i walked him through the steps i when thru and then he started saying it is strange and he said ....though it is allowing to do so .. but you have assume that you have to pay data for that .....it just threw we off !!!!

I have to assume something which is not shown .....and when i asked them ....so if that is the case why iphone is not letting me do so ....they don't have the answer and then hang up the phone ...:confused:

I have no clue and no has a answer this .........it really really suck !!

Can Some advise me what should i do ....????

Thanks in advance !
 
A data plan is REQUIRED with ALL smartphones. If you don't have a data plan, they will automatically add it. The only choice you have is which data plan, the $15 one or the $25 one.
 
You cannot take off the data plan on smartphones. IT IS REQUIRED. If you switch your sim card from a dumb phone to a smartphone, you will get a text message saying that data plan is required and it has been added.
 
at this moment as i type this I'm using a iphone with a cingular sim card without a data plan. Either i'm lucky or since i've been a att customer for a long time they've let me slide =).
 
IF you had your smartphone before June 1, you can have a phone without a data plan. Any changes after that REQUIRE a data plan on smartphones. even SIM card change from current phone to another phone and back will bring the required data plan.
 
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