You know, it's kind of strange in the volume department with my N73. When I talk to people on Verizon and T-Mobile, the earpiece is loud as hell and I have to turn it down. When I talk to people on Sprint and Cingular, the loudest volume setting is too low. Landlines are hit and miss, some loud some low. So to answer your question, I guess it depends on who your talking to and what service they're using.