my car got written off and i was told i wasnt entitled to a courtesy car, that was about the 14th december 2010, then today (4th january 2011), my insurance company told me i am entitled to a courtesy car as im fully comp. So basically im really annoyed that over christmas i have spent over £150 on taxis when all along i could of had a courtesy car. Am i entitled to any form of compensation as i have been paying fully comp insurance which entitles me to a courtesy car but got told i wasnt??