check if the bluetooth driver is installed and make sure the laptop recognises the bluetooth device on the laptop by heading over to the device manager-[just type device manager in the search bar]
and just if there is a '?' mark or anything else against the bluetooth device -if yes then you should consider reinstalling the bluetooth driver.
site for drivers:http://welcome.hp.com/country/us/en/supp…
You need to configure the bluetooth to another bluetooth device first.
and just if there is a '?' mark or anything else against the bluetooth device -if yes then you should consider reinstalling the bluetooth driver.
site for drivers:http://welcome.hp.com/country/us/en/supp…
You need to configure the bluetooth to another bluetooth device first.