My boyfriend's cable modem shows all of its lights but there has been no internet connection for the past few days. He's tried it wirelessly and also by directly plugging it into his laptop. He's tried the 30 second plug-unplug thing, but still nothing. Any suggestions on fixing this? Thanks! 
He went to the command prompt and it replied 'Media disconnected'
He went to the command prompt and it replied 'Media disconnected'