The info you gave is very helpful. I use my Tungsten E is to read PDF files using the Repligo 2.0 program to convert the PDF files on a desktop computer to the Tungsten E. The Repligo viewer which is installed on the Tungsten E displays the PDF file in the exact format as Adobe Reader display it. The Repligo was the best program I tried from the Palm software web site to do PDF conversion. Now, the keyboard problem I mentioned is the keyboard that is on the Tungsten E at the bottom of the screen (abc). When I tap it instead of the keyboard coming up on the screen, the Graffiti2 symbol instruction page comes up. I did download a 3rd party keyboard program and now have the use of a keyboard. The problem I am having with the Tungsten E now is that scrolling over the photos in PDF files causes a little hang up. It sounds like the Palm TX may be the best deal. The prices of the iPAQ are about $100 more than the TX. When I first got my Tungsten E, it would not charge, so I sent it in the be repaired along with the charger. I got the TE back in about 3 weeks without a charger. When I called they said I was not supposed to send the charger in and there was nothing they could do. After 2 weeks of constant emails and phones calls and the never of them to email me a customer service survey, I burned them a new you know what, I called the Corporate Headquarters and found a complaint number. After talking to them I got a new charger in about 2 weeks. So, you see even though I do love my Palm when it performs, I am a little nervous about buying another one. But, I guess since I know the Palm better, and I did see one on display at Staples, which was powered up and looked great and operated pretty smooth. I think I'll take your advice. Thanks again and have a great new year.