Its a known issue with tmobile but if you send yourself an mms it usually frees everything up. I'm not surr what's going on but that usually works. When you send the message use +1then your 10digit number. If you still don't get it working then send me a pm with your name and mobile number and ill send a file to your phone that will free it up. Hope this helps. ~via BB (wap.rabroad.com)~