Long audio drops.

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Bman72s

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In the past week I have noticed an increase in 5-10 second audio drops. Specifically on ABCHE. The video is fine but there isn't any sound. I have a 6100 hooked to a Sony Bravia LCD. I used to get short video freezes with a continuation of sound as detailed in the 6100 freezing thread. Those freezes are almost gone but this is a new issue. Seems to have happened starting about the time the new HD channels were added. Anyone else seeing this?
 
I've had the 9200 for two weeks, and I'm also experiencing the audio drops. ABCHD seems to be the primary channel where it occurs, but that may be due to how often I watch the channel (ladies of the house all watch Housewives, Ugly Betty, Grey's Anatomy, for me its College Football on Saturdays, NASCAR, etc).

It seems to happen almost every time the mandatory CRTC switch happens to CTV.

I also watched the FreeVu of Foo FIghters and it was totally out of sync. I chalked it up to bad editing, but then it was on HDNET last night and was perfect.
 
Here too, about 4-5 times over the past few weeks. Mainly at the beginning of shows (Grey's Anatomy, House, ...) and lasting 15-30 seconds. The video shows fine but there is no audio. Rewind/replay ... still no audio so the problem is either the feed or the recording (9200).

This is not the same as the periodic freeze/resume of both audio/video during playback. That happens sub-second and rewinding/replaying proves the recording is fine (the same section plays back with no freeze).

There has really been significant degradation of service these past few weeks. Noticeable loss of video quality on some shows and these frequent lengthy audio dropouts. I cannot prove anything, but it seems to me that it's too much of a coincidence to not be related to the addition of several new HD channels within the past month - quantity at the expense of quality.

So I don't see any resolution to these problems until BEV (a) gets more bandwidth or (b) reduces the # of HD channels down to only what they can properly deliver in full 720p or 1080i. And I see virtually no chance of (b) so here's to wishing BEV finds some bandwidth in their stocking next month.
 
Oh Ya - manly HD and I saw it most frequently on Fox (818) with the 9200.

Often it would affect the commericals before the show, but often enough it would extend a minute or more into the show. In a couple cases it went for 10 or 15 minutes. Once I watched the show with CC On but the next time I just deleted it without watching.

Another thing was I've only seen it on recorded shows - never live TV. But then again I rarely watch stuff live.

Glenn
 
I just started getting audio drop outs on my 9200 in the last couple of weeks also.
 
Have you guys all called Bell?

What I'm wondering is, if you haven't maybe we could organize an hour to all call at once and get all of our voices heard at once?
 
Here too...this over compression is starting to be worse that the sim-sub thingee...
 
Seen the same thing here but I thought is was a recording issue (I rarely watch TV live). Most of my recordings (HD) on my 9200 have small portions where the sound is dropped. This started when they added the new channels.

Hopefully Bell is reading this tread and will do something about it :rolleyes:
 
I too have had the types of dropouts you are all talking about. An episode of Bones I PVRd from Fox HD west comes to mind. In that case, I had thought at the time the problem was at the signal source and not BEVs issue. It only occurred when they switched from true HD content to SD up-convert material such as most of the commercials they show. I missed several minutes of the best part of the show on this recording, (The conversations in the car!!!) This was a Fox direct signal and not a SimSub either if my memory is correct.

Presentation may be everything, however crap is still crap no matter how you present it. ;)
 
I experience the odd audio drop out on networks here and there but they usually go away if you rewind and watch the same segment again.

One exception are the nasty audio drop outs on TMN HD and MPIX HD :mad:
(see other thread started by me today --> http://www.digitalhome.ca/forum/showthread.php?t=74263).
 
This is the worst yet.....I taped the Crossroads Music Festival on PBSHD last night, and there must be thirty audio drops in a two hour show. Really annoying....because the show is incredible.

I'm definitely open to the mass dial audio drop concept....anyone want to organize.
 
We may be discussing two different problems here.

I was experiencing video freezing & audio cutting out for a second throughout all my Recordings. Live TV was always fine.

Performing a hard-reboot (unplugging the receiver from the wall for about a minute) solved the problem. Haven't had a problem since.
 
Since I can't rewind a 6100, once I lose the audio it is gone. BEV just continues to deteriorate at a rapid rate. I guess they figured they didn't have a choice but to add new channels and if they had to further compress things to do it, well that was the price you paid. Thank goodness my 2 years are up in a week. Star Choice here I come.
 
Tech support told a Technician today that this problem is caused by "static build up on the RG6 cables" and that a Check Switch would "always fix this problem as the main test in this routine shorts out the inner core and the outer shielding to remove the charge to ground".

So you see we live and learn, every day..........I can smell the BS from here.......
 
The grass aint greener. I would call BEV and speak to their retention department and threaten to leave + coherce them into giving you a 9200 or 9242 (even if only a rental) free of charge for your troubles (that way you can rewind :p).

I'm sure you will be hapier then going through all the trouble of changing satellite providers and finding out there are problems there too (the least being crappy receivers).
 
I taped a program (9200) from TVO Wednrsday night and when watching it last night there was a five to seven MINUTE loss of audio. I've previously had audio drops of 15 to 30 seconds but this was the longest.......so far.
 
We are still having audio dropouts on many (possibly all) channels with the 9200 using HDMI.

One thing I have noticed that I did not see posted anywhere is that if I switch tuners with both tuners on the same channel, one has the audio dropouts and the other does not. We are using "single mode".

The problem is, if something is recording on one tuner, it is the "live" tuner that has the dropouts and I cannot switch tuners with something recording.
 
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