C
crush
Guest
Hi. I'm fuming right now but I'll try to make this as short and simple as possible:
-I wanted to buy a Hyundai because of the 5 year bumber to bumper warranty.
-A friend suggested that ANY new car could be extended to 5 years, just use that as part of the negotiation.
-We went to Chrysler and used the warranty as our negotiated point for a newsed Jeep.
-We paid the asking price, under the condition that we got a 60k mile extended bumber to bumber because we knew the Cherokee would be unreliable.
-They agreed and gave us the warranty.
-There was no documentation on an websites or any documentation on the specifics of the warrranty. Chrysler themselves told me the terms.
-The sales people, the finance person all said it was a FULL bumber to bumber warranty.
-Finance person "what you have is FULL warranty. Absolutely everythning is covered under the Gold extended warranty. There's nothing left to sell you"
-Yesterday at another Chrysler daeler for warranty work "the warranty you have is Gold 120k, but it's a 952 code which means drivetrain only"
So basically 6 months has passed and now I find I got screwed by another Chysler dealer.
I have no warranty agreement, no details of the warranty, there no website that lists the warranty terms. All I had was a Chrysler dealer telling me that were were getting full bumber to bumber. They had a laminated chart showing the different plans but that's it. I verified over and over again that it was the FULL bumber to bumber warranty. Wen't into details about power windows, etc. etc.
Now I basically find I have another year left of full coverage and don't know what my legal recourses are. I'm willing to take this to small claims court but don't want to persue it if I wont win. I live in Canada and judges here typically defend the guilty so our judges lean to that direction.
What do you guys recommend?
I did not recieve any warranty fine print or anything along those lines. I have no warranty documents or anything that goes into the specifics of the warranty.
I do have a whitness (my wife) that was with me when we bought the Jeep. 90% of our discussions where about what the warranty covered and what I did not. We're not imagining this trust me. We were told we were buying a full bumper to bumper warranty (excluding wear and tear of course)
-I wanted to buy a Hyundai because of the 5 year bumber to bumper warranty.
-A friend suggested that ANY new car could be extended to 5 years, just use that as part of the negotiation.
-We went to Chrysler and used the warranty as our negotiated point for a newsed Jeep.
-We paid the asking price, under the condition that we got a 60k mile extended bumber to bumber because we knew the Cherokee would be unreliable.
-They agreed and gave us the warranty.
-There was no documentation on an websites or any documentation on the specifics of the warrranty. Chrysler themselves told me the terms.
-The sales people, the finance person all said it was a FULL bumber to bumber warranty.
-Finance person "what you have is FULL warranty. Absolutely everythning is covered under the Gold extended warranty. There's nothing left to sell you"
-Yesterday at another Chrysler daeler for warranty work "the warranty you have is Gold 120k, but it's a 952 code which means drivetrain only"
So basically 6 months has passed and now I find I got screwed by another Chysler dealer.
I have no warranty agreement, no details of the warranty, there no website that lists the warranty terms. All I had was a Chrysler dealer telling me that were were getting full bumber to bumber. They had a laminated chart showing the different plans but that's it. I verified over and over again that it was the FULL bumber to bumber warranty. Wen't into details about power windows, etc. etc.
Now I basically find I have another year left of full coverage and don't know what my legal recourses are. I'm willing to take this to small claims court but don't want to persue it if I wont win. I live in Canada and judges here typically defend the guilty so our judges lean to that direction.
What do you guys recommend?
I did not recieve any warranty fine print or anything along those lines. I have no warranty documents or anything that goes into the specifics of the warranty.
I do have a whitness (my wife) that was with me when we bought the Jeep. 90% of our discussions where about what the warranty covered and what I did not. We're not imagining this trust me. We were told we were buying a full bumper to bumper warranty (excluding wear and tear of course)