Jack Recover? Help

S

Swift Silent Deadly

New member
OK, something happened yesterday to my T3, that drained the battery. I had to recharge it, and recoveer information from a previous back up with CardBackup.
Once reset, I start having an error, each time, the following Fatal alert:
"Fatal Alert
ssiutil.c, Live:155, Failed to find ssi resource db"
And the only option to reset again.
The only way I have to eliminate the folowing message, is to press Reset keeping pressed the "Up" button on my 5-way navigator.
I checked CardBackup home page for support, and I found that I should use a freeware program, ResetEmu, to track down the problem.
I downloaded such program, installed and ran it. I found that the corrupted program should be Jack Recover. And this is the puzzling question: I do have installled Jack Safe, sprat, flash, my T3 is spratted since a year ago. But I don't have any Jack Recover...I also tried to contact Brayder, but no aswer so far...

Somebody has a suggestion, how should I move?

Luigi
 
Optimally you should move your apps back to RAM and then delete JackRecover. It is an 18k "helper" program that helps JackSafe (the protection afforded by JackFlash) restore apps stored in Flash after a hard reset.

My T3 often shows an "error" in Jack safe if you go to Prefs and select "menu". It has no bearing on restoring programs, however. If it does not affect the "general day to day workings" of your PDA, I wouldn't worry about it. If it's the CAUSE of crashes - then it's obviously gotta go but that would defeat the whole purpose of having apps in flash and being protected from a hard reset or battery failure.

If you are having trouble, restore your programs to flash and uninstall JackFlash - if it does not uninstall JackSafe and JackRecover, deleting JR manually with a file utility will be difficult or impoosible, since I believe JR goes into flash/ROM.
 
Let's see, I'm not sure to understand your suggestion:
1. I should, from JackFlash, move all the applications now in Flash, to RAM
2. From FIleZ, delete Jack Flash (and thus, Jack Recover)
3. What, reinstall JackFlash? And move back applications to Flash?

Am I right? If I'm, how do I disinstall Jack Flash? Should I need some sort of reset before this?


By the way, do you use wifi card? Did you try to move wifi drivers to Flash, using Jack flash?

THanks

Luigi
 
Luigi said:



OK, this is kinda hairy, so first let's make sure you still have a problem. After a hard reset, it is "normal" to immediately get (in my case anyway) a "black framed reset" calling for a soft reset. You in fact did a "warm reset," and that's fine. NOW - do you still have problems? Because if you don't, just forget about it and carry on. If the problem is persisting (you might try doing a soft reset to "test") - then here are the steps in your order above:

1. Correct.
2. NO! RELEASE THE FLASH back to Palm (Menu item under JackFlash). Make sure all apps have are GONE or it won't let you. This, I believe, gets rid of JackRecover without uninstalling JackFlash itself.
3. May be unnecessary, although if you don't want to deal with this again,you could delete the app using the PALM UNINSTALLER. You want the Saved prefs cleared too - don't use a utility for this. This is the ONE saving benefit of Uninstall Manager, but you can make sure yourself the saved prefs are gone. They look like this:

MepN (5 dots after it is the JackSprat entry, 6 dots is the JackFlash entry). If you've uninstalled, delete these through Filez if they still appear in your Saved prefs.

If you were to "start over," then yes, you would move JackSafe into flash (I forget if you have to "allow JackFlash to use the flash" again, or if you have to load JackSafe first . . . you'll figure that out!) - and then load your apps back in. I take the extra step of REINSTALLING them from your archive/backup folder, overwriting them in RAM, to make sure it's a clean "non tossed around" copy of the app - but I'm probably taking an extra step.

The benefits of this are you've really "cleaned out the flash area" much better than JackFlash's defragging ability - you're basically starting over. TAKE THIS OPPORTUNITY, then - if you're going to reinstall to flash - of moving apps you WILL NOT UPGRADE in first - ending up with apps you upgrade often LAST. This will slow down flash fragmentation, and you'll get the "compacting flash" message less often because JackFlash will not have to "sort it" so often.

I'll consider the Wifi question "#4." I do not use Wifi, a Wifi card, and would not move anything to do with it to flash if I were you.

All of the above will help in worst case or at least I hope. What you need to do is decide if the warm reset was "final" and now things are ok. If they're not, then the above should fix it. It's point 2 where you were going to make a goof - don't just delete JF or you'll have JackRecover/JackSafe in there for time eternal. You want to release the flash to get back to "old Palm," and then decide.

Cheers/p
 
PTL, thanks a lot for your large answer.
Brayder also answered, saying that Jack Recover is associated with Jack Safe. THey suggested to delete this, and install it back from scratch.
So, I first followed this last possibility. It did not work, I unistalled jack Safe, reset (error again, followed by scroll-up-reset), Jack recover was also gone. But still with error, although ResetEmu did not detect, now, any problem in any program. Thus, I followed your suggestion (also, with a sort of "summeer cleaning" in both RAM and ROM, moving everything to RAM, releasing flash, erasing Jack Flash. After a soft reset, same error again. Once again, ResetEmu did not detect anything wrong.
Installed back Flash and Safe, activated Safe, moved back programs to Flash...soft reset...error again!
So, just in that moment, I recalled that I had another backup, about 3 weeks old, that I accidentally made on another card. So, I thought, the hell, I didn't have anything very new in the last weeks...Let's recover that backup. I did, and voila', error gone!!!
My problem, now, is that I won't never know what caused such problem...

BTW, thankss again for your help

Luigi
 
Good. Bear in mind that that "detection app" wouldn't be at the top of my "trust list." Brayder agreed with me, basically. Bear in mind that if you go to prefs, hit menu, you'll see an error message for JackRecover. JR is the "turnkey" or "floodgate" that allows your apps "safe in flash ROM" to be restored. Palm doesn't like that, doesn't like JF and certainly doesn't like JR. You may get an odd error message - which is why I took Heather Cullen to task, perhaps strongly, in another thread about "self service."

By moving everything back to RAM and "releasing flash," you're making the Palm "all it was, pre-Brayder." If you've repeated the steps and got NO ERROR MESSAGE with the old backup - it's something you've done "since." Tacking it down would drive me nuts too . . . I'd want to know . . . but it may come to you when you're least thinking about it!

Anyway, glad you're ok - I actually went to bed last night, woke up around 2:30, and thought "wonder if I should amend that post!" - you'd probably still be reading it! Ha ha ha! PTl, the "War and Peace" of JackFlash posters." Well - you can't just "rush these things." It's a very hairy think when you're getting erro messages due to (possibly) something in ROM "oinked."

The only thing I wanted to add last night, actually - how often have you received a message saying "compacting flash?" JackFlash does this after repeated moves of things in and out of flash (for upgrades, change of mind, etc). When things "compact", they're fine. Keep using it. Upon a SECOND COMPACTION, I'd think about "redoing it" the way you just did . . . because the only CULPRIT I can think of are:

1. Somehow, upon compaction (if that happened to you) . . . Jack Recover became corrupted . . . OR

2. You put something nasty in flash.

Cheers and glad you're okay now /p
 
The only thing I canched since then, at least in Flash, was the upgrade of FileZ that I found. I deleted old version, installed new one, and movet to flash with JF. For what I recall, I neither had the compacting flash message...

Now, what I also recalled is that, once I was recovering my T3, just after recharging the battery and just before I start having such error message, CardBackup gave me two errors in two files. Unfortunately, I did not track down which files and which error...

Anyway, everything is working now, I'll test mi wifi network next week to see if drivers are still OK, because I've noticed those are the first to mess up when something happens...

Luigi
 
Back
Top