J&M 7.25 Speaker Review

Hey all, I am at Bike Week and found the JM trailer at the Rossmeyer dealership. I spoke with a young salesman named Tommy. He quoted me 750 - 800 bucks to do the new 250 watt amp, the 7.25 speakers in the front, and the 5in in the back of my 08 Ultra. They were backed up yesterday, so I said I would come back today. I came back first thing this morning, and ordered it up! However, when we got to the register, the price was now 1013!!! He claims he "forgot" the install charges, and the tax (200 - 250???) Very convenient! I was extremely upset, but NOBODY at the trailer would do anything! A gentleman named JR was polite and helpful, but they would not help me at all!! Tommy never even apologized!! I was already committed and wanted the product, so I went ahead and had them install it. The installers were nice and efficient. They were careful and fast. The product works well! I love their sound! One concern is there are no chrome rings available for either front or rear, so if you have chrome gauges, these wont match as well.

So, IMHO the product is good, but the salesforce at Bikeweek needs some serious work, and professionalism. I run a division of a company with 400 people and I would be embarrasseed if my team did anything like this to a customer. Jim, your product is very good, but the customer service and sales at BikeWeek is terrible (Tommy specifically).
 
Give me a call when the J&M amp is released and we have them in stock and I will make sure you get a killer deal on everything you need and we will take care of you the way you deserve to be treated. I promise.

Shawn
 
Honestly, you may be right, but he didn't really clarify that. I took his post that the price was changed on him, so he didn't purchase.

At any rate, my offer still stands in the event the purchase wasn't made.

Shawn
 
Intalled my J&M's two weeks ago (easy install), then i got 3 feet of snow dumped on me. They sound good in my garage, but want to hear the the diff on the open road. Need some warm weather
 
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