So an update.
I was supposed to get a installation confirmation from the guy doing my install Wednesday. Never got one.
This Thursday morning I called BEV and got the India Call Centre and barely understood it, and he said, "yes, yes the instal will be Thursday Morning". This is different from be originally told Thursday AFTERNOON.
So at 1 pm no installer I call BEV. I ask for the phone number of the guy doing the install. No go, the CSR and the supervisor will absolutely NOT give me the installer's phone number and tell me the guy will be there this afternoon.
So I wait and wait. At 5:30 the installer calls and (btw he wasn't contacted by BEV to contact me) tells me Puralator hasn't arrived with the receivers yet. He says Puralator should be there Friday as its already late. It turns out the installer live a 15 minute drive away from me!
So if all goes well towmorrow I will be getting installed by BEV.
The installer has been fine so far, and since its a small town - rural region I had a general idea of who he was. He was even nice enough to email BEV again about the Puralator delay.
BUT BEV has some problems releasing Installer information, but have no worries releasing my number to the installer. Its strange to me.