Ive had symbian phones before, and tried many different free apps and most of them were not the greatest, and some even screwed up the phone. This is exactly what apple doesnt want to happen, since the phone MUST work all the time. Same applies for their computers, Ive used apples for years and almost NEVER have any problems, everything just works. Never locks up, always there when I need it. And, the applications apple will offer for it (besides what it comes with, which is almost all I need) will be top class applications and run perfect and still use the same UI, keeping it simple for people to use. I hated having a symbian phone with a bunch of 3rd party apps that look like crap, take forever to load, etc. I know they all dont do that, but most GOOD ones you have to pay for.
And, honestly if you don't like the phone, or it wont work for you, dont buy it and stop complaining about it. Thats why they make more than one cell phone....different strokes for different folks