insurance on bb's

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I currently have a bb pearl under tmobile, and i signed up for the 5.99 insurance plan

are blackberrys actually coverd under insurance? ive been hearing that they arent

any help?
 
yes they are. With the pearl there is a deductable of 110.00 for out of warranty exchange. A couple of tips if you do have a problem with your phone. Asurion ( the company that provides insurance for TMO) does not charge a deductable for in warranty exchange. So if the phone does not work for some reason and you cannot resolve the issue you can go through asurion to do an in warranty exchange and get free overnight shipping ( or 2 day can't remember which).
 
Unless the insurance department runs out of that particular model of phone. Then they give you something "comparible". Which was a good thing a while back if you had the MDA they would give you a WING, but to trade in a Pearl and possibly end up with a WM device is blasphemy.
 
well atleast you can get insurance on it with cingular/att you can not get insurance on the device, sure hope nothing happens to it!!
 
thats why i was skeptical. I used to work for cingular and knew bbs would not be coverd. And we all know most of the sales rep's dont know what they are talking aobut. They told me it would be coverd, but had to double check since now i am having problems with the phone
 
I am SO THANKFUL I chose T-Mo when I got a new phone four years ago (left Cingular when they were Houston Cellular). I have since used 10 BB's, 4 Sidekicks, a Samsung slider, and 2 additional hp iPAQ phones (my first phone with them was the iPAQ 6315). All have been covered except the SK3. I had to pay full price to upgrade to the SK3 because the SK2 was over the warranty expiration date and for some reason Assurion told me since the SIM card was in the BB at the time, they couldn't cover it.
 
The insurance coverage is a tough sell. It is actually extended coverage above the normal warranty which, on my 8800 ($529 Retail), is for 1 full year. Anyone who purchases this product on a Platinum MasterCard or Visa automatically gets 1 additional year of warranty coverage.

$6.60 per month x 12 months = $80 + $110 deductible = $190
Used 8800's are already on e-bay for $250 (no contract requirements) and new ones will be that price or less in 6 months tops.
You should expect to get a used or refurbished phone from the insurance company anyway.
The 8830 (same phone with added WiFi) is already slated making the 8800 obsolete in 3 months.
Blackberry has a BuyBack program which encourages people to upgrade every year, ensuring a strong supply of used yesteryear product availability (notice how many people on this site have had 5 or more BB's in as many years).

So unless you plan on Losing this phone in the first 6 months (and you know your personal history of losing phones, sunglasses, purses, etc), its hard to see how you could so much as break-even, knowing that your getting old technology for a hefty price-tag for insurance.

The insurance company had to set the price high enough to cover all business users from simply "losing" their phone at the end of their 1st year (typ business contract length, which is diff than personal 2yr plans), and one should accept that Insurance Companies are not in the customer service business, but there to make money.

Know your own responsibility level, and know that you will be able to replace the phone with a myriad of reasonably priced options soon with little sting to the pocketbook.
 
What insurance rates are you quoting? T-Mobile is only $5.99 plus the $110.

The 8820 is the one to replace the 8800 (8830 is CDMA).

It is more than just a 1 year policy. It auto renews until you cancel it or they cancel you and includes an extended warranty along with insurance replacement (including accessories) for the life of the service. Yes you are correct in that they use Refurbished units (never used ones) when they are available but so does RIM when they replace it under warranty. It also doesn't just cover loss, it covers theft, liquid damage, accidental damage, and warranty issues after the warranty expires.

True it is a hard sell, but for the right client it is a no-brainer.

Zo
 
now, i actually have another question. Say I were to get a different phone, im assuming I can just call and have them add the IMEI to the account right? is there any way to verify im actually using the handset I have registered?
 
I think it was figured in with taxes.

When I had a warranty issue with my 8700, they replaced it free with just shipping charges, I don't have insurance on it, but they said if they determined it was a non-warranty issue, they would only charge about a hundred dollars for the replacement (I don't remember the exact amount).
 
Every phone call you make from a GSM phone sends three pieces of info to the system. It sends the number you are dialing, the sim card number, and the IMEI number of the device making the call. The information is then stored in their computer systwm unused until you need a replacement device. They then go back to see when the last call was made to verify that it was actually used on the account when you say it was. On the CDMA side it is much easier since the ESN has to be actually changed in the system before the phone is useable.

Zo
 
I am about to return my 7100 cause it is about to bust. I wanted to know if anyone has done this recently and did they get a new phone or a refurbished one?
 
So I got an unlocked 8120 from Hong Kong to replace my dying pearl since I was tired of waiting for t-mobile to get the Pearl II. I love it and it's been working great. I'm still paying for insurance, though, as I was with my Pearl. My question is, will the insurance I've been paying for all this time help me out in any way with this non-t-mobile purchased phone if something happens, or should I stop paying for it right now and start an emergency phone fund in case I need a new one? Since I didn't get any kind of a discount on this phone, I'm out a pretty big pile of dough if something were to happen to it.
 
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