Hi there peoples.
I recently switched from 3 to vodafone over the phone and oreder a iphone 4, now i did have problams with the 1st order because they couldnt find the order and after some time of frustration they said they had tto cancle that order and proceed with a new order.
They eventualy found the 1st order because the name was spelt wrong but they still cancled that order and just went with the 2nd order.
All good recieved the iphone 4, but 2 weeks later a couirer driver turned up and droped of a box wich i signed for it not knowing it was another iphone 4, i have waited 3 months for vodafone to contact me about this mistake but hey havent yet so i rang up to comfirm how many phones are in my name name and how many orders are in my name, they said only 1 phone and 1 order in my name, so they havent realised of their mistake.
my question is is it by law my phone to keep to now?
I recently switched from 3 to vodafone over the phone and oreder a iphone 4, now i did have problams with the 1st order because they couldnt find the order and after some time of frustration they said they had tto cancle that order and proceed with a new order.
They eventualy found the 1st order because the name was spelt wrong but they still cancled that order and just went with the 2nd order.
All good recieved the iphone 4, but 2 weeks later a couirer driver turned up and droped of a box wich i signed for it not knowing it was another iphone 4, i have waited 3 months for vodafone to contact me about this mistake but hey havent yet so i rang up to comfirm how many phones are in my name name and how many orders are in my name, they said only 1 phone and 1 order in my name, so they havent realised of their mistake.
my question is is it by law my phone to keep to now?