HTC droid phones

I have a droid eris and I don't even know how to take the battery out. My screen is black, the only thing that is lighting up is the roller ball. Help!
 
I have had my HTC Droid for a little over a month now and I would not recommend this phone to anyone. Is anyone else having the following issues?

  • Not able to delete text messages
  • Not able to answer all incoming calls
  • Phone slow to respond when opening applications
  • Text message application showing error messages
  • Phone slow to making outgoing calls
  • Phone non-responsive to touch screen

HELP!!!! Any suggestions are greatly appreciated!
 
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