How to make Push work with iOS5? Emails not appearing in lockscreen

Z

zz06

New member
Hello,
I had no problems with Push in earlier OSs, but now, although Push is turned on, new email notifications don't appear in the lockscreen on my iPhone 4. All notification/lockscreen settings are correctly turned on. I've rebooted, turned settings off then on again. I can hear the email [Exchange account] arrive on my laptop; nothing pops up on the lockscreen of phone to indicate I've received anything. Appreciate any help.
 
The only way push will work on my iPhone 4 is to leave the mail app open in the multitask bar, if mail is closed completely, push will not work. The iPad works with mail app turned on or off.
 
That is very incorrect. The push listening app is run at the OS level, not a the user level and hence doesn't require ANY app to be open for a notification to be shown or responded to. If you wish to confirm this for yourself, reboot the phone and then send it an email for any address that is setup for push notification.

BTW, I did this exact test to make sure I would never miss a server alert from work.
 
He's right Skull. I would agree that it's not supposed to be that way, but my own experience plus that of many others who have been posting here lately indicates that it's either a bug, or there's something else affecting it - maybe another installed app that uses push? Maybe a setting? I've fought this since iOS 5 came out and have not been able to get it working either. Keeping the mail app open is a workaround, not a fix. Maybe you can help figure out why this is happening to some of us.
 
I just tested this with my iPhone 4 that won't receive Push emails. Leaving the email App running in the background does allow me to receive the pushed mail tested this by sending three emails two minutes apart from each other and they were received within seconRAB. Then sent four more after closing the App and those were not received until I opened the app again.
 
Very interesting to say the least. I have never seen this issue under iOS 4, 5 beta or 5 GM. And I no theories at present to explain why a difference could exist. But I am dwelling on it.
 
i hope you got it all sorted out by now, but if not.

try Settings > Mail, Contacts, Calenders > Fetch New Data (make sure push is turned ON - and set a time limit for when you want the emails retrieved), and that should work. my emails show on my lock screen all the time, with the same settings enabled.

also, try Settings > Notifications > (scroll to Mail) Mail > (make sure notifications Center is ON, then make sure View In Lock Screen is ON

hope this helped!
 
Sure that will work, but it's not Push. That's automatically fetching at a given time interval. As the instructions say, "The schedule below is used when push is off or for applications which do not support push...."
 
If push is on, your push will work. Everyone knows what push is. And there is fetch. The fetch system uses those times everyone selects to pull data every 15, 30, hour, or manual intervals when push isn't available, i.e an app that doesnt support Push data. But depending on the email client you have, determines if there is push or not.

I have no problem what so ever getting my emails pushed to my iPhone 4 the second I someone senRAB me data, be it on my old yahoo or gmail, or even my new ICloud. Maybe exchange is different now in iOS 5. Only time will give us more answers.


---
I am here: http://maps.google.com/maps?ll=33.454144,-111.986228
Sent from my iPhone 4 using Tapatalk
 
I am using Exchange for my Hotmail and GMail accounts under iOS 5. I am doing the following steps and typing them up:

Powering off.

Created an email in Hotmail that is going to my Hotmail, Gmail and Mobile Me accounts.

Powering on the iPhone.

As soon as the lock screen goes active I will hit send.

Sent.

Time from sent to all three hitting the phone, about 12 seconRAB.


If you are having an issue with push mail, then there is a setup issue with the account or in the general settings.
 
No one is doubting that it works for you. But there is a fair nuraber of us who have been posting lately with push problems that can't be explained by the simple answer of having push turned on, or any other settings. To just say that push will work if push is on doesn't solve the issue.
 
Very possible Skull, but so far I haven't found it, and I assure you I've really been over them. As a matter of fact, as mentioned in another topic, I actually got push to work once, but never after that. There were no changes made before or after that one time that it worked. It just worked, then it didn't. :(
 
Alright lets level the playing field. Do a forced iPhone backup. Do a factory reset. Activate the phone. DO NOT RESTORE. Create one exchange email account with push notifications. Without going into the mail app, send an email to the phone. If it works, you know it is your data. Restore that data, destroy that email account and reenter it again. If that doesn't fix it then the issue is in the general settings. It is called shotgun troubleshooting, but I can guarantee after you have done all this you will know where the problem lies.
 
I just may do that, but if I do I'll need some help setting up the exchange account. Never had one before. It's not something that I'm going to start tonight for sure. I'd like to think that it ought to have a simpler solution. I do appreciate the suggestion Skull. Really do.
 
I'm sure it's just ios and the iCloud network right now. Sometimes I can send an iMessage, sometimes I can't (more cant than can right now).

4 million iPhone 4S were sold in 4 days, and I'm sure most of those people are trying to connect with iCloud and other services but each of us are having difficulties of their own, and it's only normal. Problem reports are sent automatically, I'm sure the apple team is trying to press every bug out as we speak. No OS is perfect and fully functional completely the first few days, let alone weeks its been launched.

Everyone's new OS experiance can vary. I'd do what Skull is suggesting, it seems the only thing left to do. What could it hurt?


---
I am here: http://maps.google.com/maps?ll=33.462282,-111.990683
Sent from my iPhone 4 using Tapatalk
 
In this scenario push does work. The problem comes in when a iPhone is already powered on but in stand by. Any email sent will not be received unless the user opens the email app or reboots the phone.
 
Back
Top