How should I be accommodated for Atlanta Botanical gardens Mess up?

My husband and I are renewing our vows. We chose Botanical Garden. We gave permission to have our charge card ran and they didn't run it when they were supposed to ( a week Later) so it was declined. Well instead of calling us right away, they waited 4 weeks to contact us and that is only because I contacted them about a question. So all the time Im running my card and they haven't taken payment and haven't notified me to let me know. I spoke with the manager i told her I could have come up there, given a different card exc..had I known the same day or next say not almost 5 weeks later. She agrees and apologized but is asking how can they accommodate us. Its too late to find another Venue our invitations are printed exc..We have to pay them a total of 4000.00..whats a good accommodation since they are asking ? Thanks in advance :)
The manager states they are responsible because after the first time ofher running it she should have contacted me immediately. So again they want to accommodate me what would be a good accommodation. I keep a budget but I do my budget at the end of the month not dail and I had it budgeted for her to take out when she was supposed to...:) They agree its partly their fault. Thanks :)
 
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