Basically 5 years ago I took out a loan for £15000 with natwest. When I took out the loan I was made to take out loan protection on top.They told me if I did not take out loan protection I could not have the loan. The loan protection amounted to £3675. I never really thought any thing of it and have been paying my payments regually every month. Any way back in september this year, I discovered that payment protection is optional and you don't have to take it and that also it does not cover you if you are self employed.. Which I am. So alls this time I have been paying for a loan protection policy that I did not need to take out and that is useless to me any way. I wrote to natwest at the end of september and they have finally responded after over 2 months and have made me a offer They are willing to refund me £3590.15.. I decided to accept there offer and signed the form to accept offer and sent it special delivery last monday 14th. In the letter with the offer it said that if I decide to accept there offer as soon as they recieve the signed form they will arrange for the money to me transfered in to my current account. Well I checked the tracking through royal mail and they have recived the form that I signed to accept offer on tuesday. How long now from them reciveing the form does it normally take for natwest to deposit money in to bank account. Has any one else had a successful claim and how long did you have to wait for money.
Any advice would be much appreciated
Thanks in advance
Any advice would be much appreciated
Thanks in advance