S Shannon New member Jun 2, 2010 #1 i have tried the factory settings button which then restarts the phone. but when i turn it on my email address is still on there and i am sending it back to virgin because i got a replacement phone because that one kept on freezing. Any advice welcome
i have tried the factory settings button which then restarts the phone. but when i turn it on my email address is still on there and i am sending it back to virgin because i got a replacement phone because that one kept on freezing. Any advice welcome