I do not need a generic answer. I need an answer for someone who has ATT U-Verse with the 2Wire modem they give you. This is by no means a normal process, so please, if you have not personally dealt with this exact issue you will most likely not have the answer. All I can find are the generic blanket answers. I need experienced help PLEASE!
I can not find ANYTHING online with a real answer and tech support can't figure it out either.
Port forwarding should not be this difficult but whenever I use a port checker online, they all come back timeout or connection refused.
Here is what I have done;
- I have assigned a static IP to a computer.
- I then created an application for that computer that opened the 2 ports I wanted to open, added it to the hosted apps list and selected the Allow individual applications radio button and saved the changes.
- restarted computer and modem, used port checker online and it always comes back "timeout" or "connection refused"
- tried opening all ports (instead of just allowing specific ports i choose), restarted everything, still not working
On my firewall status it shows the computer and IP address I'm trying to host the open ports on, shows the application I created and the ports I want to open. So it displays as if it should work.
ATT keeps referring me to a piad service...... to get something working that should have been from the start. It is extremely common for a business to need to open/forward ports (VoIP phones, servers, camera systems etc) yet they can't get it to work.
Thanks!
portforward.com is a walk-through for the modem but not on U-Verse. It does not work following those step by step instructions.
I can not find ANYTHING online with a real answer and tech support can't figure it out either.
Port forwarding should not be this difficult but whenever I use a port checker online, they all come back timeout or connection refused.
Here is what I have done;
- I have assigned a static IP to a computer.
- I then created an application for that computer that opened the 2 ports I wanted to open, added it to the hosted apps list and selected the Allow individual applications radio button and saved the changes.
- restarted computer and modem, used port checker online and it always comes back "timeout" or "connection refused"
- tried opening all ports (instead of just allowing specific ports i choose), restarted everything, still not working
On my firewall status it shows the computer and IP address I'm trying to host the open ports on, shows the application I created and the ports I want to open. So it displays as if it should work.
ATT keeps referring me to a piad service...... to get something working that should have been from the start. It is extremely common for a business to need to open/forward ports (VoIP phones, servers, camera systems etc) yet they can't get it to work.
Thanks!
portforward.com is a walk-through for the modem but not on U-Verse. It does not work following those step by step instructions.