Hi Heather what you need to do is get your phone debranded what this does is takes all the vodafone software out of the phone & replaces it with the software from the manufacture of the phone i.e sony ericsson nokia etc just pop it along to a phone specialist or even 1 of these shops that sells & repairs 2nd hand phones & they should be able to sort it out for you & then there be no trace of the vodafone software keep that keep appearing on your phone ... hope this helps