How do I dispute an error on my account from my credit union on an ATM cash deposit?

Spankee

New member
On December 29th I made a cash deposit via envelope at a Co-Op Credit union's ATM for $20 cash. Now 3 weeks later they are deducting $20 from my account and charging me a $10 fee. So, they are making $30 off me. Anyone have any suggestions on how to dispute this? I called the Co-Op credit union and they told me to talk to my original (home) Credit Union to file and investigation. Hopefully I'll get my money credited back to my account. Thanks for the help!
Called my credit union and they said to dispute it with the Co-op. No one wants to help me.
No details were given other than a note on the deduction stating "No Envelope" and the Fee was their standard $10 fee for the co-op depositing the $20 that shouldn't have been given to my account according to them.
01/18/2011 CO-OP ATM DEPOSIT ADJUSTMENT FEE -10.00
01/18/2011 CO-OP ATM DEPOSIT ADJUSTMENT MISSING ENVELOPE -20.00
 
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